Privacy Policy

Privacy Policy CommercePro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it. 1. Information We Collect We may collect your name, email address, phone number, profile information, account details, business information, KYC information, delivery address, order information, payment and settlement information, support messages, and login information. If you sign in using Google or Facebook, we may receive information such as your name, email address, profile picture, social account identifier, and other information you authorize the provider to share with us. 2. How We Use Your Information We use your information to create and manage your CommercePro account, authenticate login, provide merchant and seller services, process orders, manage commissions, settlements and withdrawals, provide customer support, prevent fraud and misuse, improve platform performance, and comply with legal or regulatory requirements. 3. Social Login Data Google and Facebook login information is used only for authentication, account creation, account linking, and account security. We do not sell social login data or use it for unrelated advertising or profiling. 4. Data Sharing and Service Providers We may use trusted service providers for application hosting, database infrastructure, storage, communications, analytics, security, courier integration, and other operational services. These providers may process information only as required to provide their services to CommercePro. 5. Data Security We use reasonable technical and organizational safeguards to protect personal information, including access controls, secure authentication, encrypted credentials where applicable, and restricted access to sensitive information. 6. Data Retention We retain personal information only for as long as necessary to provide our services, maintain security, resolve disputes, comply with legal obligations, and maintain financial or transaction records where required. 7. User Rights and Data Deletion Users may request correction or deletion of their personal information, subject to legal and operational retention requirements. Users who signed in with Google or Facebook may also request deletion of associated social login data. Data deletion instructions are available at: https://thecommercepro.com/data-deletion 8. Cookies and Similar Technologies CommercePro may use cookies or similar technologies for login sessions, security, preferences, analytics, and platform functionality. 9. Children’s Privacy CommercePro is intended for users who are legally permitted to use the platform. We do not knowingly collect personal information from children in violation of applicable law. 10. Changes to This Policy We may update this Privacy Policy from time to time. Updated versions will be published on this page with the latest effective date. 11. Contact Us If you have questions about this Privacy Policy or your personal information, please contact CommercePro support through the platform or the support email published on our website.